Reminders
Create automatic reminders: before the arrival or the activity, or before the due date of an installment. Each rule has its own number of days before, subject and text. The same reminder is never sent twice for the same booking.
On a multilingual site (Polylang or WPML), the subject and the text of each reminder can be translated in the string translation screen; each reminder is sent in the language the customer booked in.
A rule can be edited or duplicated; the copy is inactive until you activate it, so it never sends anything before you have checked it.
One-off emails
Schedule a single email for a given booking, by its number, at a chosen date and time (for example a practical information message the day before). To write to a customer right now, use the email form in the booking itself (Bookings page).